Refund policy

Refund & Exchange Policy

At Jamie + Co., we are committed to delivering high-quality, made-to-order products. Please read our policy carefully:

• No Refunds or Exchanges:
  Due to the made-to-order nature of our products, we do not offer refunds or exchanges for reasons such as size, fit, or change of mind.
  All sales are final once an order is placed, unless the item arrives damaged or defective.

• Quality Issues:
  If you receive an item that is defective, damaged, or does not meet the quality standards we strive for, please contact us within 7 days of delivery.
  To process a replacement or refund, we require photo evidence of the issue for review.

• Out of Stock Products:
  In the rare event that a product you’ve ordered is out of stock, we will notify you immediately and offer a full refund or the option to choose a similar item. If no suitable alternatives are available, your order will be canceled and refunded in full.

How to Contact Us:
Please reach out to us at jamieandcompany.returns@gmail.com within 7 days of receiving your order if there’s an issue. We're here to help and will do our best to resolve any problems quickly and fairly.

Additional Information:
Jamie + Co. reserves the right to deny refund or replacement requests that do not meet the conditions outlined above.
By placing an order, you agree to the terms of this Refund & Exchange Policy.